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Service & Support

professional service

Warranty and post-warranty repairs for both our own and competitors' machines and equipment. Response within 2 business days. Large inventory of spare parts in stock.

// What We Offer

Service

Warranty Service

Comprehensive care for your machine during the warranty period. Free repair of defects, without unnecessary delays.

Post-Warranty Service

Professional repairs, maintenance, and extensive service work after the warranty expires—all at reasonable prices.

Spare Parts

A wide selection of spare parts available for immediate shipment.

Preventive Checkups

Regular maintenance of machinery to prevent malfunctions and extend its service life.

Installation and Training

Professional installation, safe commissioning, and comprehensive training for your staff.

Service Technician

Professional on-site service at your facility anywhere in the Czech Republic and Slovakia.

// How it works

Service Procedure in 4 Steps

Submit a Request

Contact us—by phone or by filling out the service form with a detailed description of the problem.

Diagnostics

A service technician will diagnose the problem—either through a phone consultation, remotely, or by scheduling a service call to your company.

Correction

After assessing the nature of the problem, we will perform the repair either at your location or at our service center.

Handover

After the repair, we will test the machine, return it to service, and establish a procedure to prevent future malfunctions.

Service Form

First and Last Name *

Phone

Email *

Machine type / serial number

Fault description

Attachments

PDF, Word or photos · max 15 MB per file, up to 10 files

// Service Hotline

Do you need service?

Call our service dispatch center or send us an email—we'll get back to you within one business day.

Contact Form →+420 727 979 733
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